This Is What Our Customers Are Saying!

“From our little rancher and vague wishes, you were able to design the ideal home for us.  The process was interesting and exciting” – Donna and Mike Hinkle

“Changes by us were generally met with a smile and a bit of humor, we appreciated that.” – Donna and Mike Hinkle

“Love the built-ins, posts, flooring, mantels, painting, etc.  Heard compliments from the inspectors on the framing” – Donna and Mike Hinkle

“Enjoyed meeting and working with all the vendors.” – Donna and Mike Hinkle

“Response to emails and phone calls couldn’t have been better.  Weekly meetings with Dick were invaluable.” – Donna and Mike Hinkle

“It is the most expensive, but probably the most satisfying purchase we’ve ever made.” – Donna and Mike Hinkle

“Your reputation of high integrity was the deciding factor in our choice of builders.  It was obvious during the process that it was important to each of you.” – Donna and Mike Hinkle

“Enjoyed the process very much.  Appreciated the friendly courteous atmosphere at the work site.  Brandon was great at the end making things look good and work!” – Donna and Mike Hinkle

“We’ve learned so much.  Can’t help but look at other homely small houses on beautiful lots and think of the possibilities!” – Donna and Mike Hinkle

“Thank you for being willing to work with our old house.  Although you couldn’t save a lot, what you were able to work with adds history and character.  More history and stories have been added over the past 11 months by the people who stay awake at night, get up too early, plan, schedule, sweat and bleed over the new home before the owners ever begin their lives there.  Thank you.” – Donna and Mike Hinkle

“Everything was done on time and on schedule (Thanks!!)” – TSR, Inc.

“We were very impressed with the quality of workmanship” – TSR, Inc.

“I was most impressed with the service of all the employees and subcontractors.  Very professional, excellent communication and very prompt with addressing any changes or issues.” – TSR, Inc.

“I never once lacked confidence in the integrity of Musser Home Builders or any of the subcontractors.” – TSR, Inc.

“I honestly don’t think we could be happier, it was an absolute pleasure working with you.” – TSR, Inc.

“The house is exactly what we hoped and wanted” – Tom and Deb Lush

“The workmanship was excellent and all Musser employees were pleasant, friendly and helpful” – Tom and Deb Lush

“Jim was prompt and on top of things all the time.  And his attentiveness hasn’t changed since we are paid in full!” – Tom and Deb Lush

“We are very happy with the renovations.  Keith and Brandon were great.  If you ever need references, feel free to use us” – Nate and Shana Benner

“Jeff nailed the design!!  From a few example photos and our discussions.  Jeff brought our vision to fruition” – Jennifer Smith and Michael Eberly

“I told someone just yesterday, we picked the right guys” - Jennifer Smith and Michael Eberly

“Lisa and I would just like to thank you for everything.  Everybody was so kind and professional, I would recommend you to anybody” – Wayne and Lisa Dopp

“You took our ideas written on a napkin to reality, listened to our needs” – Frank and Kelli Williamson

“Jim and Dick were very accommodating and easy to work with” – Frank and Kelli Williamson

“I look for dedication to customer service when dealing with vendors.  It is very apparent that Musser Home Builders’ vision and dedication to customer service from the initial meeting with Jeff and Beth at the Home Builder’s Show, through job supervision with Dick Gochenaur and Jim Barton, and importantly through all of the sub-contractors used throughout.  Excellent job!” – Frank and Kelli Williamson

“Design process was seamless – Awesome finished product!” – Jamie and Dana Facius

“It was a pleasure working with everyone from your company!  It was a very enjoyable process” – Jamie and Dana Facius

“I appreciate being kept up-to-date on schedule and progress” – Bryan Wagner

“I was impressed by the good work ethic of all Musser employees.  It is a rare find in a market where mediocrity is the best you can hope for.  Thank you.” – Bryan Wagner

“The design was very beautiful!  We’ve already received lots of compliments” – Chris and Jody Morrow

“Always available via email and in a very timely fashion.” – Chris and Jody Morrow

“It was a pleasure working with you guys.  I would highly recommend you to anyone who wants to build a home or addition.” – Chris and Jody Morrow

“Dick and Brandon were exceptional to work with.  The work of your subcontractors was also exceptional.” – Ken and Elaine Bretzel

“We felt the cost for change orders was extremely reasonable.” – Ryan and Angela Caufman

“Jim did a great job of getting back to me in a timely fashion.” – Ryan and Angela Caufman

“You not only have great employees, but you work with great subcontractors and suppliers.” – Mike and Katie Dowling

“We have total confidence in the integrity of all workers and subcontractors.” – Mike and Nancy Driver

“Building our home was a wonderful, happy experience.” – Mike and Nancy Driver

“Completely satisfied!  Even after very short notice our requests were always fulfilled.” – Kurt and Tami Blemler

“After going through many new homes while looking for ideas prior to choosing Musser’s, there is no comparison between your workmanship and other custom builders.  We saw outstanding attention to detail.” – Kurt and Tami Blemler

“Extraordinary Service – Jim knew we weren’t big email users, so he followed up with phone calls.” – Kurt and Tami Blemler

"It was truly a pleasure working with Jeff, Jim, Dick and all the subcontractors.  I always heard that building a new home was stressful - you guys made it enjoyable.  Thank you for all your hard work and dedication." - Kurt and Tami Blemler

“From our perspective, the design process was outstanding.  Jeff is proficient with the software program, and his expertise enabled us to make informed decisions about the design and avoid disappointment.  We are completely satisfied with the design of the house.” – Bill and Jane Cowden

“The overall quality of the workmanship in the home is outstanding” – Bill and Jane Cowden

“Jeff, Jim and Dick are professionals who bring positive recognition to the home building industry.” – Bill and Jane Cowden

“Our friends were amazed at your accurate schedule projections.” – Manny and Phyllis Melachrinos

“We appreciate your prompt response to all our questions and your patience.” – Manny and Phyllis Melachrinos

“I could not give enough compliments on all the workers.  The quality is A+ in my book.” – Gary and Kathy Crum

“I was very pleased with the response time.  I had a return phone call or email usually within an hour.  We were kept up to date on everything.” – Gary and Kathy Crum

“I cannot tell you how happy we are.  This was such a smooth process.  I would do it again in a minute.” – Gary and Kathy Crum

“We enjoyed working with all of your staff.  Dick was wonderful as were the others.  Jim was super with his responsiveness.” – Bob and Judy McConnell

“You stuck to the original time frame and we couldn’t be more thrilled!” – Barry and Andrea Ciccocioppo

“Thank you for making our dream come true!” – Barry and Andrea Ciccocioppo

“I was very impressed with your professionalism.” – Alan Kennedy

“Thanks for a job well done.  It’s been a pleasure working with Musser Home Builders during the construction phase.  I highly recommend your expertise and professionalism to others considering building their dream home.” – Brad and Angie Baxter

“We heard many horror stories from people whose builders did not meet their dates.  We were happy and it saved us money that you met your dates.” – John and Traci Ducceschi

“We felt you cared about our satisfaction and the quality of the end product.” – John and Traci Ducceschi

"We felt you cared about our satisfaction and the quality of the end product." - John and Traci Duccesch

“The entire process was superior – from design through completion of construction.” – Stephan and Rhonda Proctor